This online Fenix store is dedicated to people who want the best in life.

We are working around the clock to satisfy you and to deliver the level of service you can rely on. We ship all orders fast (95% shipped out the day you place an order). You will enjoy your best in the world Fenix light very soon! We pride ourselves on selling the finest flashlights in the world and treating our clients in the fairest way possible.

BY USING THIS WEB SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE AND ANY AMENDMENTS THERETO, AND AGREE THAT YOU ARE AT LEAST 18 YEARS OF AGE AND ELIGIBLE TO USE THIS SITE. PLEASE READ THESE TERMS OF USE CAREFULLY.

Please note that Canada Post is third party carrier. Fenix Tactical will not be held responsible for delays in shipping once an order is in transit. In the event that a order is lost, we will process a claim and a refund or replacement item will be sent once the claim is complete. Statistically we have experienced a lost parcel (once in the hands of the carrier), aprox 1 time for every 600 orders.

Customers offen ask questions about candle power, watt or lumen output, different standarts of measurement including ANSI measurements and runtimes. Below are two links which will help you out:

If there is a problem caused by poor workmanship or faulty material, please send your flashlight to us and we'll replace it free - whatever's fair. Exclusions: normal wear and tear and damage caused by misuse or improper care.